Frequently Asked Questions

Answers to common questions so you can get the help you need—fast.

General

What does Launchlane specialize in?
what is your typical timeline?
DO i need to have a shopify account?

Technical

will my store be mobile friendly?
can i choose my plug-ins?
can i edit my own website after launch?
do you use themes or custom code?

Pricing & Process

how much does it cost?
Are there any ongoing costs?
do you offer payment plans?
Does the website include copywriting?

Launchlane Upgrades

Do you offer Build-a-Box/Bundle Implementation?
Can you install my favorite apps?
does launchlane offer subscription program setup?
can i extend my support period?
can launchlane handle large catalogs?
how many pages does my package include?

Guided Onboarding & Handoff

What is included in guided onboarding?
what is included in guided handoff?
where do i upload my brand documents?
is website publishing included in the packagE?
how do I edit my banking/payout information?
how can i reach shopify support?
what if i need ongoing help?

More questions?

Still need help? Reach out to us at support@launchlane.co and we’ll get you the answers you need.